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Study Session: New UX for Higher Learning

Study Session: New UX for Higher Education
The study session comes from an effort to rethink the way we design students' experience in higher learning. It consists of content created by teachers, lecturers and professors considering strategies that allow a better learning experience and better content consumption by their students.

The challenge:
Dropout rates on digital learning are a great challenge in higher education institutions, as students' expectations are not met. Videos that are too long and the little diversity of learning stimuli cause students to lose interest and end up abandoning their courses. New needs and consumption habits demand new design for digital teaching.

The solution:
Design of a new digital teaching model, prioritizing more dynamic interactions, created according to the students' feedback, demands and needs.

Distance education is increasingly consolidated in Brazil, guided by technological development and new users' realities. In this context, the UX design research approach in education can contribute to a better understanding of the students' needs and desires. UX design methodologies can unravel potential improvements of students' interactions with Virtual Learning Environments (VLEs) and better structure higher education courses, through collaborative efforts with an institution's pedagogical team. As a result of such efforts, a new format of interaction with higher education students was developed, the study sessions, focusing on student's experience and better learning.

Higher education can benefit from the UX processes, driving a more empathic approach for the development of the course curriculum. Therefore, the design of such a digital course - centered on the user experience and their learning - requires knowledge of the students' profile, contributing to solutions that better suit their needs. Among the best practices for creating study sessions to increase student retention and improve their experience are: the combined use of different media (videos, texts, books, presentations, activities), to always being aware of the amount of time necessary to the consumption of the content, and the creation of content that can be consumed, ideally, from 15 to 30 minutes.
Design methods employed: // User Survey: students // Focus Group (video): students // Benchmarking // Reports and Documentation // Prototyping // Usability Testing // Design System Elaboration // Templates Development // Staff training: teachers, lectures and professors // Course Content Creation // Implementation // Iteration.
Project description: On the left, an example of a study session with a description of the proposed learning elements (short text, video, interactive content, illustration, book citation, and exercise). On the right, elements that guided the construction of the design system employed on the study sessions (typography and hierarchy, colors, icon family, and illustrations).
Video presentation of the study session at 26th ABED International Distance Education Congress (CIAED).
Team:
Leonardo de Oliveira | Lead UX Designer
Daniel Gamarano |  UX Designer/ Researcher
Caroline de Oliveira | Lead Instructional Designer
Liliane Aparecida | Instructional Designer
Mariana Camilo | Instructional Designer
Fernando Ferreira | Graphic Designer
Adriana Peret |  Pedagogical Consultant
Sara Resende | Course Coordinator
Study Session: New UX for Higher Learning
Published:

Study Session: New UX for Higher Learning

Published: